The joint processing manager is Algebra Group which includes Algebra doo, Maksimirska 58a, Zagreb, OIB: 24919984448, Algebra Public Open University, Maksimirska 58a, Zagreb, OIB: 75935351143 and University of Algebra, Ilica 242, Zagreb, OIB: 14575159920, and each is individually a leading educator in his narrow field. More information about each center can be found at this link: https://www.algebra.hr/o-algebri/. The Joint Processing Officers also appointed a Joint Data Protection Officer (DPO) who is available at email@example.com.
What data do we collect and how?
The personal information we collect is contact information and other personal information required to provide services. We collect personal information through our websites via contact forms and automatically using web cookies and through registration forms or according to service contracts. We collect part of the data through video surveillance in some of our facilities.
Data we collect directly from you
When we collect personal data directly from you using forms, we always inform you of the exact purpose for which the data was collected or we try to make that purpose clear in itself, for example on specific forms for certain purposes. So when you sign up to create an account or participate in online courses, register for a payment confirmation, fill out an online form on our stations, send us an email, participate in our celebrations or, in any other way, send us your information directly, we will ask you for the following information: e-mail address, name and surname, telephone number and similar information needed to complete the service or enable the use of some of them and for the need to contact. Depending on the circumstances of data collection, on our website all mandatory data will be marked with an asterisk (*), and we leave you the choice of filling in optional personal data. We will use all the data collected in this way for the same purpose and protect it with identical measures as mandatory. Through video surveillance in some of our facilities we collect data for the purpose of protection of persons and property based on legitimate interest. Each object is marked with the prescribed video surveillance notice.
Data we collect from other sources We
We store small data files known as cookies on your devices. This is standard procedure on most websites on the Internet.
What are cookies?
A cookie is a file that is stored on a computer or mobile device when you visit a website. For example, cookies webpages remember your actions and preferences such as login, language, font size, and other display-related preferences, so you don’t have to re-enter them each time you return to a webpage or browse different pages. of a particular website.
The cookies we use do not collect personal information such as first name, last name, email address and the like. We use functional cookies in order to recognize the arrival of users on the website, to remember your preferences in order to improve and provide a personalized user experience. We use Google and Facebook analytics cookies to track which pages our users come from and the movement of users on the pages, place personalized content and improve the quality of web pages and services, and to better understand user needs and improve the services and functionalities of our web pages. . Analytical cookies allow us to see aggregated demographic data of visitors – their age groups and the cities they come from. We also use them, for example, to determine the number of users who reviewed the service after clicking on an ad, to run ads based on your interests, to avoid re-running ads you’ve already seen, and to track the conversion of advertising campaigns.
How do I remove or disable cookies?
You can remove cookies by deleting them, and instructions on how to disable cookies for most browsers can be found at the following links:
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera Mobile
Additional information about web cookies is available online http://www.aboutcookies.org.uk/ or similar sites such as:
- European Interactive Digital Advertising Alliance (EU)
- Internet Advertising Bureau (US)
- Internet Advertising Bureau (EU)
- Personal Data Protection Agency (AZOP)
If you refuse our cookies, some features and benefits of our site may not work properly.
What is the purpose of data processing?
The processing of personal data that we carry out is related to the provision of services and information about our services. We use personal data in processing to fulfill our contractual obligations – to provide and maintain services such as certification, training and education, to execute and improve courses and educational programs, to improve security, to detect, prevent or otherwise detect fraud, illegal acts or technical problems and meet their legal obligations. We also use personal information to communicate with you in order to answer inquiries about services and provide useful information or requested information.
In order to gain a better insight into the ways of using personal data, we bring some of the specific examples:
- Creating and managing your user accounts for online services
- Providing access to certain content of seminars or services you have applied for
- Monitoring individual and group attendance, progress and completion -line, off-line or combined seminars and educational programs and analyzing the progress of students and their ways of learning
- Monitoring and detecting possible abuse of our site
- Improving and simplifying the use of content and services
- Providing information about seminars or services you have applied
- Answering your inquiries and providing customer support
- Getting to know your needs in order to offer you the desired seminars and services and display the content you are interested in.
- Send updates on the latest online, off-line and combined seminars and other services and events, as well as information related to marketing of our int web pages and their update time
- Research and analysis of the possibilities of improving our services, individually (e.g. lecturers working with our clients) or in groups; as well as learning about your experience as a user in terms of access, ease of use and performance of our websites
- In some of our facilities we use video surveillance to protect property and persons
What are the basics of data collection / processing?
We collect personal data on the basis of legal obligations for the purpose of concluding contracts for services for lifelong learning, seminars and education, studying at the University, monitoring attendance at seminars and creating invoices, certificates of attendance and certificates. We also use them to fulfill contractual obligations in education, seminars and studies, projects and other contracted services. Based on your consent, we collect personal information that we use to inform you about our programs in a variety of ways – from sending newsletters, answering your questions to information about the programs you have expressed interest in.
Processing of personal data of minors – under 16 years of age
Algebra knowingly does not collect personal data from children under 16 years of age without the appropriate consent of a parent or legal guardian. If you are under the age of 16, please do not send us any personal information, including your name, address, telephone number or email address without the consent of your parents or guardians. We take the necessary verification measures and in the event that we discover that we have collected personal data from a person under the age of 16 without the adequate consent of a parent or guardian, we delete this data as soon as possible. If you suspect that we have collected personal data from a minor without the appropriate consent, please let us know by e-mail at firstname.lastname@example.org and we will take the necessary measures immediately.
Who has access to the data?
Websites of other companies
On our website you will occasionally come across links to websites of other companies that are not controlled by the Algebra Group. Algebra Group is in no way responsible for the content, products, services and actions of other companies. Links do not constitute sponsorship or affiliation with these companies.
Transfer of your personal data outside the European Economic Community
Although Algebra is headquartered in Croatia, our business partners are located worldwide and therefore we or our service providers in special cases transfer your personal data to the United States using prescribed security measures. As an example, we can cite the case where we use an external contractor that provides services, such as a cloud data hosting service. In these cases, we have taken all precautions to ensure that your personal information is protected to the maximum in the United States by using the Privacy Shield Agreement between the EU and the United States. In the event of a merger, sale of our assets, financing or acquisition of our company in whole or in part by another company, we will share your information. In any of these cases, and before the transfer of your personal data, you will be notified in a timely manner of a change in the ownership or user of your personal data. We will also share your personal information in the event that we are legally requested to do so by a competent institution or investigative body.
What is the shelf life?
The retention periods of your personal data depend on the following factors: the time it takes us to perform the service you have applied for and the timeframe we are bound by our legal framework, the enforcement of the contract or the need to resolve disputes. We will also store and process your personal data collected with the consent until the deadline indicated for the collection or until the withdrawal of the consent. Therefore, we define part of the storage deadlines by internal acts, and all of them will be transparently announced to you at the latest at the time of using the services. Of course, we always communicate the maximum retention periods, but in the event that we no longer need your personal data, we will return or delete them before the maximum retention period expires. Please note that in the event of contacting our Customer Service, we may, if necessary, collect additional personal information. This additional information will be deleted as soon as your case is resolved.
We regularly update the deadlines for storing personal data.
What are the protection measures?
Algebra takes the security of your personal information very seriously and therefore we use, constantly check, test and update our physical, technical and organizational measures we use to prevent accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access to your personal information. data. Access to your personal data is provided only to those of our employees who need it to provide you with the services you want. Our employees are regularly educated about the importance of data confidentiality and maintaining the privacy and security of your personal data. Since no security measure is perfect, we recommend that you take care of your passwords yourself, as this is one of the easiest ways you can manage the security of your account yourself. For the purposes of our services, security passwords are generated and you must change them the first time you use them, and only in rare cases will you receive the generated security password. We recommend that you do not write down passwords and do not make them available to others. Communication via email or any other internet channels is not secure unless encrypted. Your communication may pass through several countries before it reaches us and we are not responsible for any unauthorized access or loss of personal data that is beyond our control.
What are the rights of the respondents?
We provide respondents with all the rights guaranteed by the Regulation:
- Right of access to data
You have the right to request confirmation of whether we are processing your data and, if so, to have access to that data. In the event that we process a large amount of data relating to you, we may ask you to specify your request to provide certain specific groups of data that we process about you.
- Right to correction
If you notice that we process inaccurate or incomplete information about you or want to change it, you have the right to request correction or supplementation of incomplete personal data. In order to ensure that we always process only accurate personal data about you, you need to notify us without delay of any changes to them.
- Right of Deletion (“Right to Forget”)
You may request the deletion of personal data, for example, if you consider that your personal data is no longer necessary for the purposes for which they were collected or otherwise processed. If you withdraw your consent, we will delete your personal data collected on the basis of your consent immediately. However, please note that we will not be able to delete your data if it is necessary to fulfill legal obligations, contractual obligations and other legal bases from the General Data Protection Regulation.
- Right to limit the processing
You have the right to restrict the processing of your personal data, which may be requested, for example if you have objected to the processing of data, doubt the accuracy of personal data processed or the legality of their processing, but do not want this data deleted or you still need it to meet your legal requirements.
- Right to data portability
If the processing is based on your consent or a contract concluded with you, and at the same time performed by automated means, you have the right to receive your personal data that we have received from you. If you request, we will securely transfer your personal information directly to another controller, if technically feasible.
- Right to object
At any time, due to your special situation, you are authorized to object to the processing of personal data relating to you, which is why we will limit their processing. You also have the right to object at any time to the processing of your personal data for the purpose of direct marketing. After submitting a complaint, we will stop processing your personal data for this purpose.
- Right to complain to the supervisory authority
If you consider that the processing of your personal data is contrary to the General Data Protection Regulation, you have the right to lodge a complaint with the competent supervisory authority. For the territory of the Republic of Croatia, the supervisory body is the Agency for Personal Data Protection, with its registered office at: Martićeva ulica 14, 10000 Zagreb, Croatia, web: http://azop.hr/, tel .: +385 1 4609 000.
- Right to withdraw consent
If the processing of your personal data is based on consent, you have the right to withdraw it at any time, without any consequences.
You can request fulfillment of the stated rights:
- in person or in writing at the address: Algebra, Ilica 242, Zagreb 10000
- more information on how to apply for fulfillment of the rights of respondents can be obtained by e-mail at email@example.com or by phone at 01/2332 -861
Note – when applying, it is necessary to identify the applicant. The reason is to protect you as the owner of personal data.
Data Protection Officer
- writing to Algebra, Ilica 242, Zagreb
- E-mail to firstname.lastname@example.org